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Saturday, November 21, 2009

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Devices Assist in Critical Task of Backing Up Data

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This is a subject that's extremely important, but about as exciting as oral hygiene - until it happens to you.

Let's take the case of my friend Rick, a family friend and a grad student in psychology. He was happily working on his thesis over the holidays and was nearly finished with it when his hard drive decided to crash and burn (As Murphy's Law would dictate, computers have a tendency to pick the worst time to self-destruct).

The upshot is that our dear friend was nearly hysterical and was desperately trying to figure out how to retrieve his document from his fried computer. (More on that later.)

This was not the time to lecture him on the importance of backing up data, but the lesson was crystal clear. If he had made a copy of his paper, which would have taken all of 20 seconds, he would not be in his current mess.

Obviously this message is important to people other than grad students. Small businesses often fall down in the backup department of critical information and nowadays there is no excuse for this. Even your financial information at home or your priceless digital photos could be lost forever.

So what options do you have? Here goes:
  • CD or DVD drive: The easiest and least expensive way is by CD ROM (standard on all newer computers), which will hold up to around 700 MB. Many laptops and desktops also come with a DVD option, which has a capacity of up to 4.7 GB. The good news about this method is that it's inexpensive and moderately easy. It's an efficient way to copy folders or individual files such as family photos or accounting records but not the best way to back up your entire hard drive. If they are really important, stash your CDs offsite in case your house burns down or is leveled by a tsunami. If you choose this method, automate the process so you don't have to remember to do it.
  • Extra internal hard drive: With the price of storage less than $100 for an 80 gig hard drive, you may want to add an extra drive to your computer. This is a compellingly simple and effective solution. Windows XP allows you to easily set up a "mirror" that, in effect, makes a copy of your "master" drive. You also might consider a special "RAID" (Redundant Array of Inexpensive Disks) motherboard, which cost a few bucks extra. The logic is that if one drive fails, you'll have a copy of your data and the RAID system will automatically switch you over to the working drive. The main drawback with this solution is that with an extra internal drive (even with a RAID system), you're vulnerable to fire or theft. Barring that, I'd still highly suggest an extra drive as a cheap insurance policy.
  • External hard drive: If you don't want to put your money into an internal drive, consider an external or portable hard drive. These run $200-$300 and can hold up to 250 gigs or more and connect to your computer via USB 2.0 or FireWire. These drives are fast, so the backup wouldn't take much time and you can automate the backup so that it's done when you're asleep or at lunch. There are several portable units on the market about the size of a small paperback book. I like the 120 gig "One Touch" from Maxtor, which goes for around $200 and is easy to use. If you do pick up an external drive you'll want software that will allow you to backup your system automatically. You can use the software that comes with your OS but I prefer Second Copy (www.centered.com) from a company called Centered Systems. It costs $29.95, and has scheduling, compression, and synchronization tools. It was fairly easy to set up and worked flawlessly. You can purchase it directly from the company by downloading it.
  • Tape drives: This technology has been around for years and is the method of choice for larger businesses. I don't think it's the best way to go for home offices. Tapes are expensive, the software can be a pain and they are slow going. The really good point in their favor is that you can easily store a tape backup of your entire drive offsite.
  • The Web as backup: I believe the real future of storage is over the Internet, which offers a practical way to store your data off-site and out of harm's way. You really need broadband to do this. One option is to automate your daily backup while you worry about other things. Our own company offers this service starting at about $4.95 a month for 100 MB; similar services are available via most other online service providers. Net Enterprise provides an Internet-based backup system that even backs up every version of selected documents. It's easy to set up and you don't have to worry about the hardware or tapes and cords.
Whether you use an automated system or simply copy your most important files manually, the main thing is to make sure you regularly back up your daily work and, if possible, store copies of your data off site. You'll sleep better. Oh yeah, that friend of ours that I told you about at the beginning of this article did manage to retrieve his data from his errant drive. Boy, was he lucky!

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