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Aloha! It's Wednesday, April 23, 2014

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Support :: Cable Status

In the event of a cable outage, please check this page for the most up-to-date information on your cable services.  You can even plan for scheduled events by checking the planned service outages and upgrades area below.

Current Status

Last Modified: Wednesday, April 23rd, 2014 at 07:15 PM

STATEWIDE: For our Digital Settop Box customers, a software upgrade to your settop box occurred this morning which caused a reboot. If your settop box didn't complete the reboot or is stuck with an L-7 in the display, please feel free to reboot your settop box to complete the upgrade. Thank you for your assistance.

Oahu
All services are working properly.

Hilo
All services are working properly.

Kona
Interruption or degraded video service in the Kona area.
Outage in Waimea area due to HELCO power problems.

Maui
All services are working properly.

Molokai/Lanai
All services are working properly.

Kauai
All services are working properly.

Planned Service Outages and Upgrades


Thursday, 24 April 2014 | 02:00 AM - 06:00 AM
Statewide, Video on Demand services may be unavailable due to system maintenance.

Tuesday, 29 April 2014 | 12:00 AM - 05:00 AM
On Maui, at Lahaina Shores and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Tuesday, 29 April 2014 | 12:00 AM - 05:00 AM
On Oahu, on Ohohia St. and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Tuesday, 29 April 2014 | 9:00 AM - 01:00 PM
On Maui, at Hale Kamaole and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Wednesday, 30 April 2014 | 12:00 AM - 05:00 AM
On Oahu, in Waipahu and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.


QuickLinks: Cable Status






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