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Aloha! It's Wednesday, August 20, 2014

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Support :: Cable Status

In the event of a cable outage, please check this page for the most up-to-date information on your cable services.  You can even plan for scheduled events by checking the planned service outages and upgrades area below.

Current Status

Last Modified: Tuesday, August 20th, 2014 at 5:15 AM

Oahu
All services are working properly.
 
Hilo
Interruption of service in the Nanawale estates and partial streets issues in the Hawaiian Paradise & Hawaiian Beaches Areas due to the recent storms.

Interrupted or degraded video services in the Pahoa area.

Kona
All services are working properly.

Maui
All services are working properly.

Molokai/Lanai
All services are working properly.

Kauai
All services are working properly.

Planned Service Outages and Upgrades


Tuesday, 19 August 2014 | 02:00 AM - 07:00 AM
On the Big Island, in the Honokaa area, customers may be temporarily without TV services due to scheduled maintenance.

Tuesday, 19 August 2014 | 09:00 AM - 03:00 PM
On Kauai, in the Kilauea area, customers may be temporarily without all services due to scheduled maintenance.

Tuesday, 19 August 2014 | 10:00 AM - 02:00 PM

On Oahu, in Hawaii Kai and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.

Wednesday, 20 August 2014 | 09:00 AM - 03:00 PM
On Kauai, in the Kilauea area, customers may be temporarily without all services due to scheduled maintenance.

Thursday, 21 August 2014 | 12:00 AM - 07:00 AM
Hawaii Statewide, provisioning services including MyServices, MyAccount services on oceanic.com and timewarnercable.com may be briefly unavailable due to maintenance. Customers are advised to refrain from rebooting cable set top boxes and modems during this window.

Thursday, 21 August 2014 | 02:00 AM - 07:00 AM
On the Big Island, in the Volcano area, customers may be temporarily without TV services due to scheduled maintenance.

Thursday, 21 August 2014 | 09:00 AM - 03:00 PM
On Kauai, in the Kilauea area, customers may be temporarily without all services due to scheduled maintenance.


QuickLinks: Cable Status






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