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Saturday, July 4, 2009

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AroundHawaii.com Support Issues - Google Search Results

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When you perform a search on AroundHawaii.com using the Google Search bar, the results are pulled from Google's database and displayed in a frame on AroundHawaii.com for your convenience.

AroundHawaii.com Search Result Example
AroundHawaii.com Search Result Example

Unfortunately, for those with customized settings for "Navigate sub-frames across different domains" in Internet Explorer, this may cause the resulting links to not work. Below is how to resolve this issue.

1) Tools--> Internet Options...
Go to Tools--> Internet Options... on the Internet Explorer menu bar.

Tools--> Internet Options
Tools--> Internet Options

2) Security Tab

Go to the Security Tab and, with the Internet Zone highlighted, click on Custom Level...

Security Tab
Security Tab

3) Security Settings

In the Security Settings window, scroll down about half way until you see "Navigate sub-frames across different domains". Change this setting from Disable to Enable (or Prompt if you'd like to be prompted every time a site frames a page from a different domain).

Security Settings Window
Security Settings Window

4) Click OK twice

Click OK to save and close the Security Settings window and then OK again to save and close the Internet Options Window.

You may need to close and restart Internet Explorer for the settings to take place, but this should resolve your issue and you should now be able to click on any and all links on the Google Search results page.

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